Merchant Services

High-Quality, Local Service from Brookline Bank and MCG

To help you improve cash flow, minimize your collections risk, and better serve your customers, Brookline Bank has chosen Merchant Consulting Group (MCG) to provide card-based payment processing services.  We selected MCG for their solid reputation, their technical expertise and most importantly, their locally-based, in-person service.

Credit and Debit Card Processing

Accepting card-based payments at point of sale or online can speed up your collections while offering your customers greater choice and convenience. We provide a full suite of products and services to enable you to accept all forms of card payments. Together with MCG, we are dedicated to delivering cost-effective and efficient processing tools covering all major card transactions including:

  • Visa®
  • MasterCard®
  • American Express®
  • Discover®
  •  JCB
  • Private Label Cards
  • Diners Club®
  • Debit/ATM, including PIN debit and signature debit transactions

All transactions are processed via Sage Payment Systems, a leader in payment processing and data security services for over 20 years. With this proven infrastructure, you will benefit from:

  • Payment Card Industry (PCI) compliance
  • Risk prevention specialists helping to protect your business
  • Prompt funding to your account(s)

Point-of-Sale Solutions

Affordable Hardware Selection  - There are dozens of credit card machines available to the market today, MCG makes available only the best and most reliable credit card equipment for your processing. Or, if you already own your existing hardware, you can protect that investment by continuing to use it.  

 

Vx570 processing terminal

Online & E-Commerce Solutions

Web-based Payments - Online payments continue to be an increasingly important payment channel for customers. With our easy-to-use e-commerce solution, you can accept payments on your website and create a customized environment with over 200 shopping cart options from which to choose.

PC-Based Card Acceptance - With our selection of eCommerce gateways, you can accept card-based payments from any PC. These gateways offer a virtual terminal that works just like a credit card machine, letting you run credit card and eCommerce sales reports from any computer that has internet access. Choose from a range of payment network gateways, including the popular Authorize.net.   

Gift & Loyalty Card Programs

Electronic gift and loyalty cards can help you increase revenue by attracting and retaining customers, while reducing the fraud and labor associated with paper gift certificates. Our Gift and Loyalty Card Programs offer online reporting and can be used through your existing credit card machine, computer, or POS system.   And, you will enjoy the flexibility of being able to select the card design and processing features that best match your business.

MyVirtualReports.com

MyVirtualReports.com is a simple and fast way to manage and review your card-based payments. With MyVirtualReports.com you can create custom reports, reconcile your deposits, export data to QuickBooks®, email a receipt to a customer, and more. This complete, online solution lets you even manage your business while you are out of the office.

Unparalleled Customer Service

MCG has built its reputation on providing the highest quality customer service delivered via dedicated account managers, local, on-site service and a 24-hour technical support line.

Local Account Managers - A local business professional from MCG will be dedicated to servicing your business. Their focus is to provide you with fast and accurate answers.

Training and Support - Training can be provided over the phone or at your business location. And 24/7 technical support is always a phone call away.

 

 

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