COVID-19 Update

Brookline Bank will take any reasonable action to ensure your banking needs are met.  We will continue to update this page as necessary.

We have provided the following information to assist you as you plan your banking around the pandemic. We are ready to work with you to craft a financial solution that meets your needs, and thank you for your understanding during this difficult time. 

PPP Loans

PPP Loan Forgiveness:  We will be contacting PPP Loan borrowers by email regarding our loan forgiveness application process.

COVID-19 Fraud Alert

Across the nation, there has been an increase in fraudulent activity related to the COVID-19 outbreak.  We have resources available to help you avoid falling victim to these scams.  

Everyone's Health is our Top Priority

Unless otherwise required by local municipal regulations, customers who have been fully vaccinated may now enter our offices without a mask.  Those who have not been vaccinated are still required to wear masks.  We continue to practice social distancing procedures that limit the number of people entering our offices, and protect those who do enter. 

Drive-Up Teller Windows

Our Drive-Up Teller Window locations are a great way to visit us while maintaining social distancing. Drive-Up Teller Windows are open during the window’s normal business hours, Monday through Friday.  Saturday hours are 9:00 AM to 12:00 PM.  

Customer Service Center: 877-668-2265

Customer Service Representatives are on hand Monday through Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 2:00 pm to assist you.

Telephone Banking: 888-730-3554

Check balances, make transfers between accounts, and more.

Brookline Bank ATMs

Every-day, basic banking transactions such as withdrawals, deposits and transfers may be made with no fees at any Brookline Bank ATM.