On the go? We work hard to deliver ways to make your banking experience easier and more convenient.
Our Customer Service Center is an integral part of the Brookline Bank customer experience, designed to help you make the most out of your banking relationship. Customer Service Representatives are on hand Monday through Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 2:00 pm. Call during these hours for answers to questions about your account, as well as products, rates, and our locations and hours. You can reach the Customer Service Center by calling 877-668-2265. From outside the U.S. call +1-617-278-6401.
Telephone Banking enables you to securely access your accounts, twenty-four hours a day, from virtually any touch-tone or mobile phone. This free service lets you transfer funds, check balances, activate your debit or ATM card, and more. You can access the Telephone Banking System by calling toll-free 888-730-3554.
Attention Telephone Banking Users: On June 3, 2019 we will be enhancing our 24 Hour Telephone Banking system with new service options such as debit card re-orders, stop payments and more. Your current Telephone Banking PIN will remain the same, but please listen closely to the list of menu options, as it will have changed.